Privacy Policy

Last updated: June 20, 2026

This Privacy Policy explains how GROWN GEM (operated by MJR Business Solutions, LLC, “we,” “us”) collects, uses, shares, and protects your personal information when you use growngem.com (the “Site”), and the choices you have. By using the Site you agree to this Policy. You can change your cookie choices anytime via and exercise your privacy rights using the tools and contact below.

1. Information we collect

  • Account & orders: name, email, password, shipping/billing address, phone, and order history when you register or buy.
  • Payment: card payments are processed by Stripe; we don't store your full card number.
  • Custom/bespoke requests: details and any images/videos you upload.
  • Marketing: email address if you subscribe, enter a promotion, or join our referral program (only with your opt-in).
  • Usage & device: IP address, browser/device info, pages viewed, and cookie identifiers — collected via the analytics/marketing tools below, and only with your consent where required.

2. How we use it

To process and ship orders, provide customer support, operate and secure the Site, prevent fraud, send transactional messages, send marketing (only if you opt in), measure and improve the Site, and comply with law.

3. Who we share it with (processors)

We do not sell your personal information for money. We share it with service providers who process it on our behalf under contract:

  • Stripe — payments & fraud prevention
  • Supabase — database, authentication & file storage
  • Vercel — website hosting
  • Nivoda — diamond sourcing/fulfillment (the stone you order)
  • Affirm — financing, if you choose it at checkout
  • Google Analytics, Microsoft Clarity — analytics (with consent)
  • Meta (Facebook), TikTok — advertising measurement (with consent)
  • Sentry — error monitoring (PII scrubbed)

Sharing data with advertising partners (Meta/TikTok) for targeted ads may be considered “sharing/selling” under some laws; you can opt out anytime (see Do Not Sell or Share). We may also disclose information to comply with law or protect our rights.

4. Cookies & tracking

We use necessary cookies to run the Site and, with your consent, analytics and marketing cookies. In the EU/UK these stay off until you opt in; elsewhere you can opt out anytime, and we honor the Global Privacy Control browser signal. Full details and a manage link are in our Cookie Policy.

5. Your rights & choices

Depending on where you live (including California under the CCPA/CPRA and Nevada residents), you may have the right to access, delete, correct, or port your data, and to opt out of sale/sharing for targeted ads. We don't discriminate against you for exercising these rights.

We verify requests against your account/email and respond within the time required by law (typically 45 days). You may use an authorized agent.

6. Data retention

We keep personal information only as long as needed for the purposes above. When you delete your account we erase or anonymize your personal data, but retain anonymized order/transaction records as required by tax and accounting law.

7. Security

We use encryption in transit, access controls, and reputable processors. No method is 100% secure, but we work to protect your information and will notify you and regulators of a breach as required by law.

8. Children

The Site is not directed to children under 13 and we do not knowingly collect their data. If you believe a child provided us information, contact us and we will delete it.

9. Changes

We may update this Policy; we'll change the date above and, for material changes, provide additional notice.

10. Contact us

MJR Business Solutions, LLC (DBA GROWN GEM)
10120 S Eastern Ave, Suite 247, Henderson, NV 89052
info@growngem.com

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